Hi, I'm Alan. I'm an award-winning user experience designer who specializes in bringing new products to market.

Throughout my career, I have brought countless ideas to life — or given them new life — from early stage startups, all the way up to large enterprise rollouts.

Skills



Awards


Webby award
ADDY award
Society for New Communication Award
STC Award
Moz Award


Experience

Filter by:   All   |   Agency   |   Startup   |   Enterprise   |   Social Impact

$O$ Non-Profit

Executive Director
2019 - Present

$O$ is a non-profit startup designed to collect better data on homelessness and help as many people as we can to become self-sufficient, or at least to eat for a day.

$O$ Case Study

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  • Managed a team of over a dozen people and lead the first board of directors
  • Developed an AI/ML based back-end solution to collect information via text messages
  • Designed a marketing campaign to collect donations and developed a funding model

Skills: User Centered Design, AI, Machine Learning, NodeJS, Kubernetes

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IBM Cloud and Cognitive Software

UX Design & Prototyping Lead
2015 - 2019

IBM Cloud combined with Cognitive Software to provide an integrated cloud and AI experience. My role was to bring prototype thinking and design thinking together, and find new ways to integrate cognitive services into existing products.

API Connect   |   Lift and Shift   |   Microclimate   |   Tekton

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  • Designed two open source products and two internal products while overseeing and coordinating with development teams for implementation
  • Worked closely with user research team to ensure product goals match user requirements
  • Demonstrated ML and cognitive capabilities for product teams with prototypes and examples
  • Mentored junior and associate designers in design thinking, taught cognitive and unconscious bias by leading evangelization efforts and designing a deck of cards and a matching card game

Skills: Design Thinking, Information Design, Product Design, AI/ML, Microservices, Kubernetes

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Progress

Principal Usability Designer
2013 - 2015

Progress had a directive from the board to re-invent themselves by writing their own software instead of relying on acquisitions as they had done in the past. Easyl, Rollbase, and D2C formed Progress Pacific, a new suite of SaaS development tools.

Pacific   |   Rollbase   |   Easyl

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  • Helped shape the strategy for a unified user interface across all Progress products.
  • Led the Progress Pacific redesign as well as designing multiple product interfaces
  • Prototyped everything — from napkin sketches to super high-fidelity and full functionality
  • Led the Progress Community redesign to give Progress users a better voice and facilitate a deeper, more meaningful connection to the company

Skills: UX Design, Design Management, Prototype Thinking, HTML, CSS, JavaScript, Mobile (native, web, and hybrid), Augmented Reality, Accessibility

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CA Technologies

Sr. User Experience Designer
2011 - 2013

Designer for an in-house agency tasked with working with product teams to standardize the user experience across the company. My role was to see the design through from start to finish.

CA Process Automation Before & After

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  • Standardized UI design, end-to-end, across all phases of design
  • Application mapping, card sorting, personas and traditional information architecture tools
  • Wireframing, prototyping, and implementation

Skills: User Experience Design, Information Design, Information Architecture, Prototype Thinking, Accessibility

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Notecards and String

Founder & CEO
2010 - 2011

Notecards and String was the first product I ever built on my own. Originally conceived as an information architecture tool, it quickly expanded to become a popular consumer app with over 1,000 users.

Notecards and String

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  • Designed, prototyped, architected and implemented the entire product
  • Managed a small team of people in a startup environment
  • User testing, market research, and responding to test results with product updates

Skills: User Centered Design, Product Management, Information Architecture, Entrepreneurship, HTML, CSS, JavaScript

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IBM Smart Business

Human Factors Engineer
2007 - 2011

IBM Smart Business was a self-healing all-in-one server solution for small business. Self-healing autonomic repair processes ensured uptime, reduced IT overhead, and cut maintenance costs.

IBM Smart Business

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  • Comprehensive user experience across all Smart Business product UIs and web properties while maintaining consistent branding style, and interface guidelines and design patterns
  • Paper, wireframe, HTML, PDF, Balsamiq & Powerpoint prototyping to support team initiatives
  • Reporting to executives and decision-makers, coordinating with multiple product teams
  • User research, mapping, testing, and analysis

Skills: Human Centered Design, Prototyping, Design Standards & Pattern Libraries, User Research

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iContact Email and Social Media Marketing

Design Lead
2005 - 2007

iConctact is a social media and email marketing application serving SMB, Mid-sized and Enterprise customers.

iContact Rebranding

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  • Led company wide cross-functional initiatives to improve the user experience, while meeting the objectives of stakeholders from executives to venture capitalists.
  • UX evangelism, UI design, user research, usability testing, and user advocacy
  • Grew our userbase by a full order of magnitute, from 5,000 to 50,000 users in one year

Skills: User Experience Design, User Research, Visual Design, Branding, Marketing, HTML, CSS, JavaScript

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Koroberi

Interactive Lead
2001 - 2005

Koroberi is a full service B2B digital marketing agency. My role was to lead a small team to produce and maintain web sites and applications, while integrating with other departments such as public relations, print design, and media planning.

Work Samples

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  • Award winning web application design, prototyping, and development
  • Search engine optimization, click through rate testing and conversion optimization
  • Online marketing, and multimedia campaign integration

Skills: Design Management, Interactive Design, Visual Design, Marketing, HTML, CSS, JavaScript, SQL

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1k.com

Information Architect
2000 - 2001

1k.com was a small digital agency focusing on city portal sites and websites and applications for local entertainment, small business, e-commerce, and franchise clients.

Work Samples

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  • Managed the company's city portals: large, ad-supported, locally focused portal sites.
  • Worked directly with clients and designers to develop corporate, franchise, and e-commerce websites to customer specification
  • Web application UI design and conversion testing, and user research

Skills: Information Architecture, Branding, UI Design, Web Design, Front End Development

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